Update a dispute, typically to submit evidence or respond to a chargeback.
Path Parameters
| Parameter | Type | Required | Description |
|---|
| id | string | Yes | The rootfi_id or platform_id of the dispute |
Request Body
| Field | Type | Required | Description |
|---|
| evidence | object | No | Evidence to submit for the dispute |
| metadata | object | No | Additional information |
Evidence Object
| Field | Type | Description |
|---|
| customer_communication | string | Relevant contact communications |
| receipt | string | Receipt or proof of purchase URL |
| shipping_documentation | string | Shipping/tracking documentation URL |
| service_documentation | string | Proof of service delivery URL |
| refund_policy | string | Your refund policy URL |
| customer_signature | string | Contact signature URL |
| uncategorized_text | string | Additional supporting text |
Evidence must be submitted before the evidence_due_date. Late submissions may be rejected by the payment processor.
