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The Order Data Model represents a purchase order, typically linked to an invoice. Orders track the commercial transaction details and can generate invoices. In V4, orders embed complete transaction history for comprehensive financial tracking.
  • Invoice generation: Orders can generate one or more invoices
  • Embedded transactions: Complete payment history embedded in the order object
  • Status tracking: Track both order fulfillment status and payment status
  • Line item details: Detailed breakdown of items in the order

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Attributes

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Order Attributes

PropertyTypeDescription
rootfi_idintegerUnique identifier for this order
rootfi_created_atstringWhen this order was created in Commenda’s system (ISO 8601)
rootfi_updated_atstringWhen this order was last updated (ISO 8601)
rootfi_company_idintegerCompany identifier this order belongs to
platform_idstringPlatform-specific order identifier
contact_idstringReference to the Contact
currency_idstringISO 4217 currency code
statusenumCurrent order status
payment_statusenumPayment state of the order
total_amountnumberTotal order amount
total_discountnumberTotal discount amount
total_taxnumberTotal tax amount
created_atstringOriginal creation timestamp from platform (ISO 8601)
updated_atstringLast update timestamp from platform (ISO 8601)
invoice_idstringReference to the primary Invoice
invoice_idsarrayReferences to all related invoices
line_itemsarrayItems included in this order
transactionsarrayAll payment transactions for this order

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Status Enum Values

ValueDescription
pendingOrder created but not yet processed
processingOrder is being processed
completedOrder has been fulfilled
cancelledOrder was cancelled
on_holdOrder is temporarily on hold
unknownStatus cannot be determined

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Payment Status Enum Values

ValueDescription
pendingPayment initiated but not confirmed
paidPayment completed successfully
partially_paidPartial payment received
failedPayment failed to process
refundedPayment refunded
partially_refundedPartial refund issued
voidedPayment voided before capture
unknownPayment status cannot be determined

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LineItem Attributes

PropertyTypeDescription
rootfi_idintegerUnique identifier for this line item
item_idstringReference to the Item/Product
descriptionstringText description of the product or service
quantityintegerNumber of units
unit_amountnumberPrice per unit
tax_amountnumberTotal tax for this line item
discount_amountnumberTotal discount applied
total_amountnumberFinal amount

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Expandable Attributes

Use the expand query parameter to include related objects:
  • expand=contact - Includes full Contact object
  • expand=invoice - Includes the primary Invoice object
  • expand=invoices - Includes all related Invoice objects
  • expand=line_items - Includes detailed LineItem objects
  • expand=transactions - Includes all Transaction objects
{
  "rootfi_id": 7001,
  "rootfi_created_at": "2025-01-05T00:00:00Z",
  "rootfi_updated_at": "2025-01-05T12:00:00Z",
  "rootfi_company_id": 999,
  "platform_id": "ord_stripe_001",
  "contact_id": "12345",
  "currency_id": "USD",
  "status": "completed",
  "payment_status": "paid",
  "total_amount": 1075.00,
  "total_discount": 50.00,
  "total_tax": 100.00,
  "created_at": "2025-01-05T00:00:00Z",
  "updated_at": "2025-01-05T12:00:00Z",
  "invoice_id": "54321",
  "invoice_ids": ["54321"],
  "line_items": [
    {
      "rootfi_id": 3001,
      "item_id": "prod_001",
      "description": "Premium Plan - Monthly",
      "quantity": 1,
      "unit_amount": 1000.00,
      "tax_amount": 100.00,
      "discount_amount": 50.00,
      "total_amount": 1050.00
    }
  ],
  "transactions": [
    {
      "rootfi_id": 9001,
      "platform_id": "txn_stripe_001",
      "type": "payment",
      "amount": 1075.00,
      "currency_id": "USD",
      "status": "completed",
      "payment_method_type": "card",
      "gateway": "stripe"
    }
  ]
}